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「Very relaxing environment. The rooms were clean and the AC worked great. Staff was friendly and helpful. They have a shuttle service and it doesn't take long for them to come get you after you call them. Be prepared to walk up and down steep hills if you don't use the shuttle service. Beach was clean. Small pool by the beach has a swim up bar and that's where I spent a lot of my time. We saw monkeys in the trees by the swim up bar a few days.」

「Wonderful stay and location. Housekeeping kept removing our robes for some reason but other than that everything was stellar.」

「Pablo at the front desk was very helpful. I also communicated with a lady through message and she was helpful. The issue was MAINLY, my husband is in a wheelchair and this property had insanely steep hills! EXTREMELY DANGEROUS for someone in a wheelchair! I wish that they would have forewarned us or put us in a room that was wheelchair friendly. Our room was about a quarter of the way down. The furniture was old with best up paint and stains.」

「Even after speaking with the every level of management my stay was ruined due to the entry to my room was never secure. I was told upon checkin the door was broken and being repaired. The door was never repaired and anyone could push my door and gain entry. I wrote a lengthy email with no response. Whenever the hotel staff entered my room to clean, refill the fridge or turn down for the evening my door was left unsecured. One of the staff members opened my room safe while we were out and left a...

「Buffet was average, restaurants were good」

「Staff was friendly and very helpful!」

「Booked this place for 3 people, total 1 week stay. I paid over $6000 for three of us to be all inclusive. Once we got there they told us all inclusive includes Smirnoff vodka, and any drinks under 12$. So they have all their drinks at over $13+. Basically we stayed for a week, at checkout i was given a $1,516.00 bill on top of the $14k i paid to stay here for a week. Staff was great. BE AWARE OF THE SURPRISE BILL during checkout. Room service they told us is included but they charged me $11 to...