Find hotels in Ciales from ￥9,478

"Great service, clean and friendly staff"

"Love "

"3/5 - Beautiful Views, but Overpriced & Noisy The Good: We moved to the Ocean Tower after three nights, which was a huge improvement—quiet, great views, and fantastic housekeeping. Shoutout to Kimberly and Alejandro for the friendly service, and the Piña Coladas are actually quite good! The grounds and golf course are also very well-kept. The Bad: • Noise: Avoid any rooms close to and next to pool bar (East wing). The DJ music at the pool bar is excessively loud until midnight. We couldn’t get any peace and requested to move. • Service: one night I felt completely invisible at the pool bar counter; after being ignored for 15 minutes, I gave up and ordered Domino’s to the room. Front desk staff also seemed quite miserable. • Value: Everything is overpriced: $15/day for parking on top of a $400/night room, and $25 for 5 small local beers. Food is bland, expensive, and portions are measly. La Terraza buffet lunch is the best option. • Maintenance: The hotel needs a renovation. The Jacuzzis were inconsistent (one day cold, one day lukewarm), and I even saw stray dogs swimming in the pool with no staff intervention. Verdict: A decent stay if you have a car to eat off-resort, but the inconsistency, loud pool bar and constant extra costs mean I won’t be returning."

"Air construction ok"

"amazing staff amazing views will definetly be back!"

"The hotel was well kept but there was NO HOT WATER to shower with. We informed front desk staff and they advised us to let the shower faucet run for 10 min to allow hot water to run. We let it run 45 min and still no hot water. Also the room was freezing because you could not control the AC. There was no microwave or phone in the room to call front desk if needed. I was very disappointed."

"Todo muy bien, solo que apestaba un poco a cigarrillo, el agua de la ducha nunca calentóy el grifo del lavamanos tenía hongo. De lo demás excelente "

"Every staff was friendly and welcoming. Loved every restaurant on resort and more. "

"My stay was good"