中央アリゾナの家族向けホテル

「The property itself is great. Clean and quiet. I stay here quite a bit but after today I will be staying at a different location due to one staff member Jeff the manager. He is rude and lacks customer service. Previously during a stay we had an issue with the reservation dates and he refused to help resolve it. So,my family and I had to sit in the lobby for over an hour while a front desk worker tried their best to resolve the issue. And now today, this same manager Jeff, was extremely rude when...

「スタッフは皆笑顔で対応してくれた。とても親切で気持ちの良いホテルであった。朝食や軽食もあり常にジュースとコーヒーが飲めてとても良かった。」

「staff in breakfest room 5 star freindly attentive and hard working」

「The staff were excellent. They were incredibly friendly and welcoming.」

「年数回利用しているためか、今回無料でクラブフロワーにアップグレードして頂き快適に過ごせた。ただ館内のステーキレストランを予約していたので知人と行ったが担当ウェートレスの対応が残念だった。因みに頼んだアイテムはかなりレベルが高く美味しかった」

「Comfortable」

「Great stay」

「快適でした。宿泊料金が高いため当然のように思えましたが。遊びで行くならすばらしいホテルかもしれませんが、学会参加した私には立地条件は残念でした。」

「Overall, we had a great experience at this property however, there were some upkeep and maintenance issues in our room such as broken bathroom lights and a coffee maker that was not easy to get to work. We reported these issues when we left. The dining options and multiple pools and hot tubs were a plus! 」

「My plan is breakfast inclusive. And at check-in I was said I could take breakfast in the restaurant fr,om 8 am. However, the restaurant was closed (always cleaning floor) even at 8:30 am, I could not come into the restaurant. They offer breakfast box instead, but it does not look worth for 13 doullars. Also, even the hotel says room cleaning would be done once for 5days. But no cleaning during my 7days stay. 」