テンピの高級ホテル

「I would encourage you to double check your room before you settle in. Our experience was poor in regards to dirty fridge, we were given the wrong room and they would have still charged us for the more expensive room if we had not brought it to their attention. We also had a leaky toilet. For the price we paid, I had higher expectations. I would like to note that once we brought this to the staffs attention, they were incredibly accommodating and sincerely apologetic.」

「The location is convenient. However our stay was not good... the room we checked in didnt have hot water. We were not able to exchange room until nxt day. We received the credit as a gesture of apology. Though it did not meet the price we paid. I expected the Westin to be much better... 」

「スタッフの対応は素晴らしかったです。 レストランのスタッフも親切に対応してくれました。」

「Great place! The fire alarm went without any reason. Other than that my stay was good. 」

「The parking terrace was a pain - working only part of the time. That company was unreachable for help; the resort manager's office was separate & could not help. The key fob failed several times to open the building from the parking terrace. Leaving one stuck waiting for someone else to come out so you could get in - not secure & very inconvenient. To add to the insult one paid extra fees to not be able to use it.」