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"Overall our large group had a nice stay, but I do have to start by saying this is definitely not a 5 start resort. Our room was outdated, barely clean, and not maintained. Activities were lacking and repetitive. Food was mid at best. Even the sit down restaurants seemed to basically have buffet food. Buffet was probably the best option. The staff we encountered though was kind, fun, and helpful! They definitely were a perk to the resort. For the price I wouldn’t stay again. The beach and pools were also pretty nice so we enjoyed that as well. The Riu Parties at Caribe were also a plus, although frustrating that nothing is held onsite and you CANNOT eat at there if you go for the parties. Overall we enjoyed our time away but for the cost I wouldn’t go back!"

"The rooms were clean and the staff were amazing! My only complaints are that the restaurant and room service coffee were undrinkable. You have to get coffee from the Cappuccino Bar or the Lounge 24. Also, it would be great to have beach access near the water sports area. "

"The property was amazing, however if you think you are walking to the shopping district or night clubs, it is further away. The Ubers are inexpensive and the parties that are provided, the is at another RIu which is further but they do provide transportation. The food was amazing but everything is done on the RIU app which you must download to make reservations and to see what the resort has to offer. If you love pool time or beach time, this is a great place to stay, relax and enjoy."

"The staff was incredible. The variety of the dinner restaurant was amazing."

"Nice hotel. There was some painting and upkeep going on but nothing that disturbed our stay. The staff was friendly and helpful. The food was just ok. The breakfast was good and the Italian restaurant was delicious, i recommend despite other reviews I read. The sports pub could use some help in the food and service category. The pools were nice and the beach was as well"

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"This Resort was great! I mean the rooms are beautiful you get a ocean view from every room. The property was very clean, the food was good! The staff was excellent and very accommodating especially the front desk guy name Cosme!! He was so helpful and very pleasant! I give this resort a 5 stars! I will definitely book this resort again."

"I have been coming to the Riu Caribe since 2014, and there is a reason I remain a loyal customer: they treat you like a person, not just a number. From the moment you arrive, the staff makes you feel truly special. The check-in process was seamless. Valeria took excellent care of us and was absolutely great. I also want to give a special mention to Karen, who went above and beyond to ensure our stay was memorable. It was my sister and brother-in-law’s first time visiting Cancun, and my parents were celebrating their 58th wedding anniversary, so having that extra level of care meant the world to us. The resort itself is fantastic, featuring: Modern Accommodations: The rooms are consistently clean and updated. Prime Location: Beautiful, direct access to the beach. Excellent Dining: A wide variety of delicious drinks and food options. Atmosphere: The staff is incredibly friendly and attentive, contributing to a fun, lively energy throughout the property. If you are looking for an all-inclusive experience where the service is as high-quality as the views, I cannot recommend Riu Caribe enough. We will definitely be back!"

"Buen servicio, todo muy limpio, el staff bien respetuoso y professional Lo recomiendo 100% "