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「I want a refund. I couldn’t even enter the property - host did not make details for entry available even after constant communication attempts! And then tried to coerce me into cancelling if I “wasn’t happy! CANCEL ASAP!”」

「とても良かった」

「First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

「Very dirty and on my first night in the property the guest in the room next to my room were noisy all night.」

「Fantastic service from the moment we booked! Will definitely becoming back! 」