「The staffs were English-speaking and we had no problems communicating with them.
The hotel room was clean and I had no problems.
However, on the first day I arrived, there was no hot water in the shower, only cold water.
The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem.
I ordered room service at the hotel for dinner, which was very good. There...
「I left an adapter in a room and noticed after check-out. I asked a staff to keep it while I am out for sightseeing but he could not find it.
If he allows me to come with him, I could have found it.」
「Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you!
I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments...
"The staffs were English-speaking and we had no problems communicating with them.
The hotel room was clean and I had no problems.
However, on the first day I arrived, there was no hot water in the shower, only cold water.
The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem.
I ordered room service at the hotel for dinner, which was very good. There is a shopping center around the hotel, which is very convenient."
"We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out. "