サウスイースト フロリダの五つ星ホテル

「Cleaning and room service were not at all what I expected. Cleaning: Some cleaning tools remain at our room everyday, and the housekeeper seems to forget to change towels. Room service: That lamb chops had been overcooked and tasted almost charcoal. We actually has stayed in Japanese Kimpton before and held a wedding. And that was incredible and unforgettable, that’s why we chose. But I expected way too much. 」

「バスタブにお湯が溜まるのに時間がかかる」

「The ocean was visible from my room; the room overlooked the beach. 」

「From check in to check out, NOTHING about this hotel is 5 star. Save your money. The front desk laughed about me using an IHG credit card at check in. I would choose IHG over Hyatt any day. I wasn’t able to check in until 5:30pm when check in is 4pm. Unacceptable. When the room was ready they just handed the keys to us, no overview of the hotel, restaurants, nothing. We didn’t even know how to get to the elevators to take us to our room. Horrible service at the pool. The employees don’t...

「Room and grounds were beautiful kept. All staff were extremely friendly and helpful. Spa staff and services were wonderful. Can’t wait to return for the full golf experience! 」

「We asked for extra hangers that were never received and security was a bit frustrating to deal with. 」

「掲載の写真と違いすぎる。 部屋が狭すぎる。 プールが外部の人も入れるようになっており、非常に混んでいてはいることはなかった。」

「良いホテル。繁華街などから離れている」

「A true Boutique Hotel where you see the same friendly faces day to day and want to spend time there. The location is perfect to walk around to all of the great shops and restaurants in Coconut Grove, but definitely enjoy Bellini and the Creperie in house!」