Find 4 Star Hotels in Downtown Miami, FL from ￥20,895

"The hotel and staff were very good, and the location was perfect. However, we asked to get the sheets changed and were told no. There is only housekeeping every other day. We were then promised new sheets, which never arrived after we asked three times. We visited the pool area, which is very nice, but at noon time, there were no towels. Asked when the towels would be available and was told between 3.30 and 4 PM. I wonder what the $118 resort fee is for. It is definitely not Towles. As part of the discussion, we were told to go get our towels from the room; we did and asked for new ones for the room. Again asked 3 times, and no towels came. "

"Excellent"

"Overall I wanted to love this property from the pictures, but after spending my time there it was pretty ok. We got to the room and it was really nice, despite the view having some constriction but overall still nice. I lived the bathroom the most. The kitchen area was nice as well but the fridge was not cleaned properly. There was hair in a lot of different places and it seemed like the room wasn’t thoroughly cleaned which I was not happy about but I just ignored it. Call me old school but I wish they had an iron and iron board, instead they had a steamer. The pool had a bit of construction going on but it was okay overall. This hotel has a lot of potential and I enjoyed my stay, just didn’t have the wow factor that I was expecting."

"The elevators were fast which is a plus. The room was a little off with the light situation. It was nice to have multiple wall outlets."

"Service "

"Okay stay not much to do"

"Room was clean, Staff was friendly. Food and drinks are a bit overpriced. "

"It was a nice clean place to stay."

"Very nice. Restaurant was delicious. View of river was nice to watch while eating. "