キンタナ ロー州 ホテル

「Food is amazing. Even near max capacity the grounds are spread out and you never feel like there is to little space. Only complaint I had was our room had an order of mildew but it was extremely clean. I think it is difficult for the AC to deal with the humidity. 」

「スタッフの方は、いずれも親切な方が多かったです。 一方、施設や部屋の質については、カンクン内の同ランクのall inclusiveホテルよりも劣っており、景色や海の綺麗さも、ホテルエリアに比べると、かなり劣るものでした。また、ベットのダニが酷くて、辛い思いをしたので、そこはぜひ改善頂きたいです。」

「My partner & I spent over a week at TRS and had a great time celebrating my birthday and our anniversary. Fernanda P. (our Expedia Ambassador) was also amazing! She made our stay exceptionally special with surprises for my birthday and anniversary. Thank you again, FERNANDA! I look forward to your expertise for our next visit! Along with her, our anniversary dinner experience was made special by our waiter ERASMO G.! Thank you for making us laugh and the attention you gave us on our special day!...

「The overall stay was very enjoyable. Resort was beautiful and clean and all the staff were extremely friendly and helpful. Only thing we felt could have been better was the temperature of the pool water. It was too warm and even though we understand it was due to the hot weather, we wondered if cold water could have been filtered into the plunge pool at least to make it a bit cooler. The water temperature was almost as warm as the weather so didn’t provide a refreshing experience we had hoped...

「It's nice to have the pool connected to the room. But, pool not clean. Some staff were kind and some were not.」

「Second time at this resort. Food and service were excellent, but they did not provide the same level of service we had received the first time. Non vacation club members (like us) were left feeling like the value of our dollar was less. The sales pitch upon arrival watered down our arrival experience.」

「バスタブが付いていなかった。」

「Only thing I didn’t like is that cabanas are all around the pool for people to pay for. Got annoying cuz we just wanted a chair to put our towels on」

「We were just there for 5 days and it was perfect. The grounds were very well maintained, staff were super friendly and rooms were spacious. 」

「20時30分に着いたのに すぐにチェックイン出来なかった。 レストランのゲストが とてもうるさかった エレベーターに音楽は いるのに？」

「得なし」

「Fui hace un par de años y anteriormente tome el curso en la alberca de buceo al igual que está ocasión me lo impartieron las chicas sin problemas sin embargo hoy mi último día quise volver a tomarlo pero el muchacho muy sarcástico me dijo que ya no me lo podía brindar cuando no había nadie más en la fila creo que por cortesía sin problema me lo hubiera dado o si el no tenía ganas dejado que alguien más me lo diera me molestó la forma en la que lo dijo por lo demás es un excelente lugar con un...

「Great place 」

「De los mejores lugares oara descansar」

「I just liked it」

「Nicest room we’ve ever had at any hotel ever. Food was good, service good. Water park was amazing for my kids, age 9 and 6. Beach was beautiful with soft white sand. The seaweed problem wasn’t too bad while we were there in early April. I would recommend this place to families with young children. 」

「We truly enjoyed our vacation at Catalonia Royal Tulum. Great price. Overall beautiful resort. Smaller than some of the other resorts we have been too but we loved how close everything was. Pool and beach was absolutely beautiful. The water is clear and so blue. Staff were responsive, helpful, sweet, and treated you like family. Food was a 7 out of 10. We loved the food at the Grill, Bloved, Toscana and Rauxa restaurants. The buffet was ok. The things we were less impressed with were the drinks...

「Everything was fenomenal , great service from everyone , good food beautiful beaches views lots of property activities , the only Thing is the rooms needs a lil touch up 」

「The food and stuff was amazing Riu hotel’s are always on point.」

「オールインクルーシブがおすすめ。 」