Riviera Maya Adventure Vacations

We had to switch room 4 times. The first one, the door wouldn’t close or lock. Second one, after much arguing, my wife’s bathing suit was stolen. We paid an additional $65 a day to upgrade room locations, only to end up with 2 small beds. Finally, 4 days before leaving, they gave us a suite, with still additional charges. I am supposed to ask Expedia for a refund for the transport service charge because we ended up booking a private driver.

Beautiful resort! The rooms are clean, food was good and I love that there were no reservations required for most of the restaurants. It is connected to a family resort which adds more options for dining. The downside is not enough space at either of the pools to accommodate all the guests. The swim up is not private everyone can come swim whenever they want in the pool outside your patio/balcony.

Great location and staff! Overall a great experience and will definitely return.

Very nice resort The main pool needs better maintenance The smaller pools are cleaner Room service was slow but it does come Staff is wonderful We found it crowded with chairs and you need to put your towels down before breakfast to get a spot Pool service was ok but honestly the totally water down the drinks!! So sad and unfortunate We won’t be back due to this reasons

Pretty good. Preferred customer cost doesn’t justify though.

Beautiful resort! The rooms are clean, food was good and I love that there were no reservations required for most of the restaurants. It is connected to a family resort which adds more options for dining. The downside is not enough space at either of the pools to accommodate all the guests. The swim up is not private everyone can come swim whenever they want in the pool outside your patio/balcony.

Great location and staff! Overall a great experience and will definitely return.

Very nice resort The main pool needs better maintenance The smaller pools are cleaner Room service was slow but it does come Staff is wonderful We found it crowded with chairs and you need to put your towels down before breakfast to get a spot Pool service was ok but honestly the totally water down the drinks!! So sad and unfortunate We won’t be back due to this reasons