Roosevelt Roads Adventure Vacations

Property was beautiful and clean , some of the staff had attitude, I fell in there property and sprained my ankle and there was a worker in the utility room and saw me fall and he didn’t even ask to help me get up or if I needed medical attention, I went to the office and told them and they offered me ice , they didn’t even ask if I’m okay or again if I need it medical attention, and they gave me the wrong room I was supposed to get a city view and all I got was a parking lot view , and when I told them they told me it was my problem , my flight was leaving pretty late and I told them to accommodate me because they gave me the wrong room they made me pay for an extra night when I asked them for late check out …. Aisha she was one of the supervisors which was pretty nice to me and tried to accommodate me she tried calling the big office but they didn’t want to accommodate me for a late check out ….

Excellent service, clean room and great area

There’s two 24/7 restaurants across the street that are amazing it was super convenient considering our flight got delayed. We felt very safe thanks to the gated door and check in process, the staff were phenomenal!

It was a wonderful experience. The staff provided exceptional service.

Me and my significant other had the room with the private hotub/balcony. It was nice, but the room had one ac unit against the window, and the doors and windows did not seal great so it was hard to get the room cold. Other than that, the shop/restaurant downstairs was convenient. The hotel itself is in such a good area, 10-15 min from old San Juan’s restaurants, shops, and night life. Highly recommend if you’re a sushi person or anyone trying to find local food, tayzan and ropa vieja grill. Lastly, the hotel was very on top of giving us recommendations for food, excursions, and bars.

I booked a king and was told only 2 queen bedroom available when I got there