Find All-inclusive Hotel in Humacao

"A resort of this caliber should have a high level of service and sadly, it fell very short. Resort is beautiful, huge but beautiful. Service times took forever and even when there was finally service, everyone was just going through the motions. No one was pleasant. I’m all about first impressions and the front desk didn’t do so great. Not welcoming at all. We celebrated a birthday and they did not have a candle! I mean.. vacations usually include birthday celebrations, so the la k of candle for my young child was disappointing. Besides the slow service, everything else was great. Plentiful chairs and towels, good food, lovely grounds, fun waterpark, nice rooms (marina side), nice beach, fun ferry ride. I’d recommend getting a private palapa on the beach. Service was just really not it."

"Stay was great! However, you can hear everything from the next person’s room. So screaming children will wake you up."

"The property was amazing features and activites for all of my family members. The ony thing it lacked was a proper hot tub. Unfortunately, My son got very sick 2 days into the trip and had to be rushed to the emergency room but the staff was so helpful and got us an ambulance escort. Food was amazing for the most part, especially the Sushi! Will totally come back!"