Book a Zippers Resort

"Always asked for more water in room. Had to buy water from hotel store and they charged me $35 Canadian for 2 bottles. Blankets in room had stains. House cleaning never replaced coffee or soaps in shower (ran out on day 6 of 7). Guaranteed someone pukes every other day in one of the 3 swim up bars. Food could have been better. Restaurant and bar staff were awesome. Most likely won’t go back UNLESS it’s a really really good deal. "

"Hello, everything was fine, the bad thing is with the taxi we took at the same hotel it left us far from the airport, we had to walk 6 minutes"

"We were given a terrible room, not what we paid for. Angel, a manager wouldn't do anything for us, except offeringus a different room, the next day, on the 3rd floor in a building with no elevator. We are 70 and 77 years old. Thankfully, we met with Monserrat Rico who promissed us the correct room that we paid for the next day. She gave us excellent service throughout our stay. We are repeat visitors to Secrets, but the encounter with Angel, and the horrible location of the room we were given, convinced us to never come back."

"Loved the hotel, very clean, nice staff, only thing is staff at Steak house very rude!"

"Great location overall. Hotel needs upgrades "

"It was great!"

"Amazing staff "

"Pool was good. Food was just alright alochol was botom shelp the one bar tap didnt work he loby beer is flat"

"The resort was OK, convenient, clean, and pretty. The staff was wonderful. There are better hotels in the area, especially if traveling with Kids. The biggest challenges were no breakfast buffet, and no easy, healthy choices, both of which are a dealbreaker when traveling with Kids. There are only two - pricey and nice - restaurants. Café doesn’t count as a legitimate breakfast or healthy lunch option. The other big letdown was the Kids club. It was just sad, my daughter didn’t want to stay or return."