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Viceroy Los Cabos

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Viceroy Los Cabos

Room, 1 King Bed, Partial Ocean View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Relax on the rooftop terrace with a stunning sea view, surrounded by comfortable lounge chairs and a shaded area.
Relax in this spacious living room with a large sectional sofa, coffee table, and flat-screen TV, offering a view of the ocean and palm trees.
Relax in this open-plan living space with a sofa, chairs, and a coffee table, leading to a scenic outdoor area.
Relax in this ocean-view living area with a large sofa, dining table, and comfortable seating options.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Bar
The current price is ￥67,174
￥91,709 total
includes taxes & fees
Sep 4 - Sep 5

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (Relaxation Pool)

Bathroom features a bathtub and a clean, minimalist design.

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Two beds with blue accents and a potted plant sit atop a wooden nightstand.

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Enjoy ocean views from the large window, relax in the bathtub, and unwind in the cozy reading nook.

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Relax in a serene beachside setting with a fire feature, seating areas, and a dining table.

Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 672 sq m
  • 5 bedrooms
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 149 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Relax in a stylish room with a large flat-screen TV, comfortable bed, and ocean views.

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Relax in this serene hotel room with a large bed, ocean views, and a stylish sofa.

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

Enjoy a restful stay in this stylish room with a large bed, desk, and ocean views.

Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 439 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Relax in comfort with a large bed against a wall, a flat-screen TV, and a desk with a telephone and lamp.

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Waterside Casita with Butler Service)

Enjoy breathtaking ocean views from our rooftop terrace, featuring lounge chairs and a dining area amidst a serene garden.

Room, 3 Bedrooms (Waterside Casita with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 149 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Enjoy unobstructed ocean views from our infinity pool, surrounded by contemporary architecture.

Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Relax in a spacious room with a large bed, desk, and city view.

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Relax by the ocean with a clear view of the city from our outdoor lounge area, featuring comfortable seating and a pool.

Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 697 sq m
  • 5 bedrooms
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Resort View (Plunge Pool)

Enjoy ocean views from the large window, relax in the bathtub, and unwind in the cozy reading nook.

Junior Suite, Resort View (Plunge Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Enjoy a serene coastal retreat with a large bed and stunning sea views.

Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 417 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Relax in this serene bedroom with a large bed, sofa, and seating area, featuring a large mirror and a door leading to a window with an outside view.

Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 385 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

Relax in a spacious room with a large bed, a wardrobe, and a bedside table, offering a view of the pool and surrounding buildings.

Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 233 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Relax in this spacious living room with a large sectional sofa, coffee table, and flat-screen TV, offering a view of the ocean and palm trees.

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 616 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 3 Queen Beds and 2 King Beds

View all photos for Villa, 3 Bedrooms (Waterside)

Relax in a spacious living area with a sofa set and dining table, offering a view of the pool and palm trees.

Villa, 3 Bedrooms (Waterside)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Map
23405, BCS, San José del Cabo, Paseo Malecon San Jose Lote 8, Zona Hotelera

What's nearby

  • Playa Hotelera - 7 min walk - 0.6 km
  • Costa Azul Beach - 3 min drive - 2.7 km
  • Palmilla Beach - 4 min drive - 4.3 km
  • San Jose del Cabo Art District - 4 min drive - 2.7 km
  • Puerto Los Cabos - 7 min drive - 4.6 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪La Hacienda Baja Grill - ‬6 min walk
  • ‪Cielomar - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Javier's - ‬6 min walk

About this property

Viceroy Los Cabos

Luxury family-friendly resort near Costa Azul Beach
You can look forward to an adjacent golf course, a beach bar, and a poolside bar at Viceroy Los Cabos. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a sports massage, aromatherapy, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include beach yoga. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
Other perks include:
  • 5 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Supervised childcare (surcharge), an elevator, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 186 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and laptop-friendly workspaces.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Designer toiletries, showers, and hair dryers
  • 65-inch LED TVs with Netflix and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

All inclusive details

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Japanese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 8 buildings
  • Beaux Arts architecture
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 13 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property charges a USD 15 service fee per room service order.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Viceroy Los Cabos?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on Sep 4, 2025 start from ￥67,174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Los Cabos pet-friendly?

Yes, Viceroy Los Cabos allows pets (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viceroy Los Cabos?

Extended parking is free at this property.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 200 (subject to availability).

What time is check-out at Viceroy Los Cabos?

Check-out is at noon. Late check-out is available for USD 200 (subject to availability).

Are there all-inclusive benefits at Viceroy Los Cabos?

Some rate plans available at this resort are all-inclusive.

Where is Viceroy Los Cabos located?

Located in Zona Hotelera, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playa Hotelera and Costa Azul Beach. Punta Sur Golf Course and Plaza Mega Comercial Mexicana are also within 15 minutes.

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Viceroy Los Cabos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1000 reviews
Rating 8 - Good. 110 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing vacation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alexander R

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great staff, great food
Stayed 5 nights in Jul 2025

8/10 Good

Sarkis

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet place to rewind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great resort awesome staff
Stayed 4 nights in Jun 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, service and dining. The best!!!!
Stayed 6 nights in Jul 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good conditions. Nice food. Friendly staff great gym and spa
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this beautiful property definitely coming back My Server GLERBIN (Double G ) Was the best
Stayed 4 nights in Jul 2025

10/10 Excellent

Savion

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. The resort was stunning, and the food was delicious.
Stayed 4 nights in Jun 2025

10/10 Excellent

AAliya

Liked: Cleanliness, amenities, property conditions & facilities
The property and rooms were very clean. All the staff members were very friendly and accommodating. Alexis was my amazing host and he made the experience very special. The hotel looks exactly like the pictures. I would stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were limited, so it was a little disappointing ,the Mexican restaurant had good food, roof top ambiance was mind boggling, our one bedroom suite was amazing , very clean and they had great room service and turn down service , butler assigned to us was on top of their game .
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Viceroy property and entire staff were excellent. We appreciated Esperanza at the front desk; Fernando, Javier, Ramon, Ricardo at concierge and bell desk; Brenda and Daniela at Kids Club. Service at pools and restaurants were also excellent. The location was great, as many restaurants and experiences were walkable.
Stayed 4 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
100% recommended for calm stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Karolien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Food and drinks were top notch and impeccable service all over!!
Stayed 2 nights in May 2025

10/10 Excellent

Alessio

Liked: Cleanliness, amenities, property conditions & facilities
Unique design, great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Vafa

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing
Stayed 6 nights in May 2025

10/10 Excellent

sandy

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and exquisite service
Stayed 3 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
The staff and service were world class. We really enjoyed every minute of our stay. Special thank you to Ramon and Fernando, who made every moment special!!! We will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful hotel I have stayed at. We had an ocean view room. The pools of water all across the hotel grounds create a sense of calm. The dining options are top notch and we walked into old town a couple of times. Can’t recvonend this hotel enough.
Stayed 4 nights in Jun 2025

10/10 Excellent

Merwan

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious hotel with great food and service. We loved the design of the room and hotel and enjoyed our stay. We made full use of the pools, but I must call out that the spa services are a bit pricey.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to shops and restaurants. Staff is very friendly and knowledgeable about everything. Overall I had an amazing experience.
Stayed 1 night in Jun 2025

8/10 Good

Vincente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is really great, I appreciated everyone’s attention to detail and service orientedness.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
The spa is very expensive
Stayed 4 nights in Jul 2025

10/10 Excellent

Ji Yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay with my mom!
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property and room. Very expensive to eat there though if you don’t choose the all inclusive package.
Stayed 5 nights in May 2025

10/10 Excellent

daeun

Liked: Cleanliness, amenities, property conditions & facilities
They had amazing staffs and the service is excellent and the food was also beyond our expectations. The best all inclusive food i would say Everything is freshly made from scratch from juice to ice cream.
Stayed 4 nights in May 2025