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"Very good location near Atami station. I've stayed many times."

"Very lovely property. Breakfast was good. Room, very comfortable. Definitely plan to return."

"A very unique experience "

"Lovely hotel, rooms and views. Very accommodating, for a price. Comparatively expensive for the other places we stayed in Japan, but they were excellent. Designed to be a resort, it is unnecessary to leave the property but they made everything in the area very easy to access. Common area and restaurants were very pleasant spaces to relax. "

"This was my first ryokan visit so take what I say with a grain of salt. First, the staff was very accommodating and nice. Their English was limited but they went out of their way to make sure we were welcome including coming to our room to show us how to set up our futon. Dinner was amazing with so many items. Here again, the staff took their time to show us the items. The room was also very nice and authentic - the floor was covered by tatami mats and we slept on futons which were very comfortable. "

"Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again. "