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"Rooms are clean and very comfortable. Check-in was seamless"

"excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!"

"Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."

"EXPERIENCE EXCELLENT"

"Good option for short stay Otaru."

"Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops. "

"Hotel was clean and convenient "

"Great view of the canal. Conveniently located with access to many food options within walking distance."