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Hotel Sonia Otaru

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Hotel Sonia Otaru

Hotel Sonia Otaru

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
047-0031, Hokkaido, Otaru, 1-4-20 Ironai

Explore the area

  • Popular LocationOtaru City General Museum Ungakan2 min walk
  • Popular LocationOtaru City Art Museum5 min walk
  • Popular LocationRinyu Morning Market13 min walk
  • AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

About this area

Otaru

Located in Otaru, Hotel Sonia Otaru is in the historical district. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Niseko-Shakotan-Otarukaigan Quasi-National Park and Ironaifuto Park. Otaru Aquarium and Otaru Music Box Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Otaru travel guideOpens in a new window
Map

What's nearby

  • Otaru City General Museum Ungakan - 2 min walk
  • Otaru City Art Museum - 5 min walk
  • Ironaifuto Park - 10 min walk
  • Rinyu Morning Market - 13 min walk
  • Suitengu - 13 min walk

Getting around

  • Hoshimi Station - 18 min drive
  • New Chitose Airport (CTS) - 64 min drive

About this property

Hotel Sonia Otaru

3.5-star hotel, walk to Otaru Canal
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 149 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and electric kettles.
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1200 per night)
  • Extended parking on site (JPY 1200 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1870 per person
  • 1 restaurant
  • Room service available

Things to do

  • Hot springs

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Spa

  • Hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 102
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 11:00 PM
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Washer and dryer
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Free WiFi
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Policies

Check-in

Check-in from 3 PM - 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for JPY 4500.0 per night
Cribs (infant beds) are available for JPY 2100 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1870 per person (approximately)
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Crib (infant bed) fee: JPY 2100 per night
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 456 out of 992 reviews
5 - Excellent 46%
Rating 4 - Good. 393 out of 992 reviews
4 - Good 40%
Rating 3 - Okay. 102 out of 992 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 992 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 992 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Traveled with family and small children
Hot bath is located at middle tower, But troublesome to move around
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to famous place in Otaru, Good location for shuttle bus to Kiroro
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Needs 10-15 minutes walking from train station. Room's space is ok for two people and big luggages. Hot spring at 7 floor is good for traveller who needs relax bathing.
Stayed 2 nights in Feb 2020