Find Resorts & Hotels with Spas in West Drayton

"Friendly staff especially the restaurant "

"Really nice hotel. Had to wait a bit to check in, rather long line. Service, room everything about hotel exceeded my expectations. And the 5 minute walk to airport was the excellent. "

"Good, clean hotel right next to the airport. Some of the room could do with a bit of tidying up - back of the door has blown from water/shower. But a good hotel, worry considering it's location to the airport and people coming and going all day & night. Lovely smell throughout the hotel - a pilot commented that it's the same smell throughout all Leonardo hotels worldwide! Definitely a great place to stay if you are flying out of Heathrow."

"Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too..."

"Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service"

"Usually stay at the Sofitel T5, decided to try here and transfer with the pods. Quick and friendly check in, good value food in restaurant and easy pod transfer."