6/10 (普通)
Thomas
家族旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Booked at 209 Fort York Blvd. for close proximity to Ontario Place. Went there, no one at desk would help. Found out we were booked at 12 York St, miles away from where our Expedia itinerary including parking directed us. Upon arrival, 2 hrs later we were informed that parking wasn't included, and had to pay $40 for overnight parking. The staff at the property were all very professional and helpful with our various issues. Very disappointed at being unnecessarily being mislead and misdirected multiple times and the subsequent inconvenience, time wasted and extra expense to stay far away from my intended destination, Expedia needs to improve it's support and communication regarding this property. Thomas Wood, frequent Expedia traveler.
Thomas
2024 年 5 月に 1 泊滞在