Front desk person has no personality. He had a stone cold bad personality. I wouldn’t stay here again because he was rude.
I love the bathroom layout. Toilet and shower are both separate to the wash basin, which makes it a bit more hygienic when we're washing our toddler's milk bottles. The staff were very friendly, helpful and knowledgeable about Kyoto and nearby towns, and can speak English. Breakfast was delicious, ...
Beautiful hotel right at the Kyoto train station. Plenty of restaurants and shops. Really convenient location. The room was larger than most and the beds were comfortable. Absolutely no complaints. The many concierge people were extremely helpful. Would stay there again in a heartbeat.
Very clean and modern, great staff and had an amazing experience
Convenient and clean. Close to train station, shopping and eateries.
My favourite place to stay in Japan. Loved everything about it. It was clean, comfortable and had everything we needed. It was located close to the station and we loved the evening free drink! The on site restaurant was fantastic too. Delicious food and nice quiet atmosphere.
It was an amazing location and rooms where great size. Wish they gave more then two towels for our two night stay. Toward the end the towels smelled gross and there are no phones in the room to call anyone for assistance unless you go downstairs.
Very accessible, central location and easy to go around.
Overall a good stay located near Kyoto station. Note this is ekimae horikawa NOT ekimae. Excellent indoor/outdoor onsen. False floor in bathroom over plumbing could use more support.
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