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Great spot a bit away from the busy area of Shibuya, but still only a 5 min walk. Anything you need is right around the corner. Room was quite big for Japan and our family fit comfortably. The toiler was separate from the shower which was nice given the whole family was in the room. Great looking restaurant in lobby but we did not try it. Would stay here again.

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

I loved this little gem of a hotel. The staff is lovely and the hotel is affordable and really clean. The walls are also super thick so you don’t hear the baseball games that might happen across the street. I also loved the location. The street is quiet but metro close and so many places walkable. I’ll certainly stay here again,

Friendly staff.

Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo. The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay. The...

Extremely helpful staff, and an abundance of extras available in the lobby - skin and hair care products, toiletries, all complimentary...and i mean dozens of choices.

This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too. The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze. My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...

The room was perfect for my son and I and we really love the view.

Right next to the train station and Shinkansen if you need to catch that.

The location made it simple for us to travel around Tokyo with easy. The property was welcoming and the breakfast was excellent!

Clean , good service and great location

Great location Comfy beds Great price

Very nice and cozy hotel! Right next to the subway so easy travel options

Rooms have lots of space, breakfast has variety and onsen is great after a long day of exploring the city

The staff and service are always great.

The breakfast was excellent with so many options to choose from.

Super comfy beds, lovely bathroom and amenities. Great service. Definitely recommend.

This hotel is close by Senso-ji temple and various subway lines. The area around the hotel is usually quiet and they have a cafe with a store inside. Overall, not bad.