スタテン アイランドのアパートスタイルホテル

「Fantastic location. Spacious clean room. Very accommodating - I requested for a baby crib which they said they didn’t have initially but when I got there, it was there. Always kept an eye on the guests and would check in to see if everything was ok. I asked for late checkout on the day and they gave it to us without additional charge. The downsides were… 1. There is a stairs at the entrance. I arrived when there were no staff at the reception and I had a big suitcase, 2 traveling bags and a...

「The air con was so loud that it was impossible to sleep with it on. Communication on Expedia was terrible - leaving me to chase the host direct for access information which didn’t come until after I landed」

「The beds were comfy. The sink would not drain so we had to use the bath faucet instead. Four towels were provided, another couple would have been nice. The location was wonderful and highlight of our stay. We will be back, thank you NYC!」

「Location can't be beat-it was close to many desired activities. Apartment was small, hot water took a long while to get warm, only provided 2 towels and 2 washcloths for 3 people (5 night stay), 1 partial roll of toilet paper provided, floor in bathroom had cracked tiles with small pieces missing and a/c unit stopped working on second day. Maintenance was prompt to fix the a/c but host never responded to requests for more toilet paper and towels. We did get more toilet paper and 2 towels from...

「during our stay I looked through all the reviews and saw all of our issues being addressed multiple times, as far back as 5 months. Multiple light fixtures were broken, we had 1 working standing lamp upstairs, 1 tiny light in the bathroom.There were 2 sofa beds, one of which had a broken leg in the middle. (Addressed in a review) We had to solve that with a stack of books, but our daughter was scared to sleep on it, because the books kept moving. Not what you want for your kids, right? She is a...