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"Very disappointed with the property. Staff members are very rude and didn't show any interest or considerations at all. Had multiple issues with the room. Called maintenance a couple of times and the GM who offered to change the room at least. Very cool property, but unfortunately the type of people that stay there and the staff make it a bad experience."

"The hotel was difficult to find, as it is set back within a shopping center. Parking is very expensive and in a parking garage two blocks away. The area is extremely crowded, homeless individuals and marijuana smoking right outside the door. The rooms were clean and looked recently updated but very small with no table or storage for suitcases. Restaurants nearby."

"The Google cast feature never worked for us so we were stuck watching regular TV. Room was clean but old for sure. Housekeeping was on top of it! "

"Great staff, great breakfast "

"Great location, friendly staff, quiet and comfortable rooms. Highly recommend this hotel. "

"Arrived while multiple huge conferences were going on. The front doors were closed for entry and exit the entire time we were there and the elevators rarely worked due to the amount of people using them. Had to walk up and down the stairs to the 15th floor multiple times. "

"Great location! Very quaint hotel with a historic-feel. "

"Old hotel"

"The rooms aren’t carpeted and when we walked in there were some obvious blobs of food stains on the flooring, feeling like they hadn’t been mopped well between stays. No amenities like coffee, Netflix, etc. and shower/bath was old and cracked and didn’t drain well. Great location, comfy beds, house keeping came daily while we were out and restocked towels, made beds. Walk next door to grand centrals food court rather than get hotel breakfast. "