「We had a lovely stay at the Isabella by Viadora. We rented the "Exclusive Apartment" (3 bedroom, 3 bath) for two weeks over the summer and had a wonderful experience from start to finish. The apartment was even better than advertised (which almost never happens!) and we were so happy with our decision to rent there. We've stayed in Polanco previously at a major hotel, and it was so nice to have a boutique experience with all of the major amenities of a hotel.
The location in central Polanco...
「Small, contemporary hotel at a great location. The front desk staff is a little inexperienced, but they try to please. The hotel manager, Sr. Fernández, goes above and beyond to make you feel welcomed. We would definitely stay here again. 」
「Beautiful property, staff is excellent -super attentive and friendly, everyone spoke English. I walked around the neighborhood, very safe with good shopping.」
「Perfect for older brother/sister traveling together. Free washing machine, but there is no dryer. Beautiful upscale neighborhood with little cafes and luxury jewelry stores. 」
「Beautiful boutique hotel. Meticulously maintained. Great location in Polanco. Very nice staff. Morning breakfast cook/server Ilsa was just the best. My wife and I will miss seeing her. HIGHLY recommend 」
「Camere e ristoranti lussuosi e arredati con mobili di design italiani di altissimo livello. Comfort massimo e camera spaziosissima e molto silenziosa. Zona sicura e tranquilla anche se non vicina alle principali attrazioni di questa metropoli. Unici aspetti sgradevoli il deposito all’arrivo pari a circa il costo due pernottamenti (tutti già pagati) e la fotografia scattata dalla receptionist alla mia carta di credito.」
「Extremely friendly staff, clean rooms (the cleaning staff did a wonderful job), classy atmosphere that evokes French boutique hotels. I would stay there again. The only drawback was no elevator.」
