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"clean room, the rest of the hotel looked a bit tired and the breakfast was quite expensive, plus £10 parking"

"Breakfast was delicious and very pleasant and held people there to help too. "

"Another wonderful stay! Rooms and bathrooms are stunning and ultra clean. I received a complementary upgrade to a king room both times as part of being on platinum level of Expedia, gorgeous and spacious. Staff are warm and very attentive and spa is beautiful! Plenty of dining options too. "

"Great room and facilities. Friendly staff and good breakfast!"

"Nice, clean, spacious, old world charm, great service and loverly evening meal would book again "

"Loved our stay here, clean, friendly, spa experience. "

"Great hotel would recommend "

"First and foremost the staff are absolutely superb. Everyone we met went above and beyond to make our stay exceptional. The hospitality we experienced here we will not forget. The hotel itself is beautiful and our room was fantastic. Breakfast, afternoon tea and dinner at the barn were all fantastic. Restaurant Woven is an exceptional dining experience and one we can’t wait to enjoy again. Superb. "

"Great people "

"Great location with a lovely walk along the The Thames to Shepperton. Good reasonably priced meal in the evening. Staff very friendly. Only downside our room was cold but was sorted."

"We enjoyed our stay - great rooms "

"The member of staff that booked me in and served me later during dinner was very polite and friendly. "

"Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome "

"beautiful stay Great customer service fabulous breakfast i slept like a baby in the bed room was clean and inviting "

"The staff were so friendly, attentive and really cared that our stay was the best it could be. "

"Wonderful place to stay! "

"Clean room and staff courteousness."

"Good value stay"

"Good hotel"

"Great rooms, lovely food and excellent service!"