Book a Puerto Plata Resort

"Great beach, restaurants, very secure. Staff seemed unsure about some things, however, especially at the reception desk; it takes a while to make yourself understood - you would expect a tourist place like this would have better trained staff. Language was a barrier, but we had some Spanish to help us get by. Building looks like it’s going to need renovations soon. "

"Loud street noice at night ,pool area very quite "

"Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

"Our stay was very nice. We enjoyed every second of it. John the owner was always available and responded to any concerns. Front desk staff was ver pleasant. "

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"This was our third or fourth time in Cabarete and our second time staying at the Presidential suites. The first time we stayed ( about 3 weeks ago) it was for only 1 night but this time we decided to stay for 5 nights. Minus a few of our children getting sick (no fault of the resort) we really enjoyed our time. The rooms were large enough to accommodate my family and I and everything was pretty much within walking distance. Restaurants, shopping, beach access, etc etc… The resort also has...

"In general the staff was friendly but poorly trained and had very limited communication skills. Suite was very modern but not practical. (Only mirrors in bathroom. Bathroom lights so poor hard to shave. Electricity failures common, water would cease running without warning. Particularly bothersome in the shower. Air conditioning so loud when on that it couldn't be used while sleeping. Beach had fancy beds rather than lounges, but no where near enough to handle the crowd. Guest joke, "ask...

"Bien "