プエルト プラタの五つ星ホテル

「La atención del servicio al cliente excelente !!la vista al mar y el acceso a la playa por diferentes áreas muy bien. Diferentes ambientes para compartir y un restaurante con variedad. Las habitaciones y apartamentos son muy completos con cocina y sala todo lo que puedes tener en tu casa.」

「従業員のサービス、設備などどれをとっても他のドミニカ共和国のホテルのレベルを超えていると感じた。ヨーロッパのホテルにいるようであった。あえて、注文を付けるとすると、到着するまでの道中に案内などが見当たらず、初めて来る客のための案内を強化してもらいたいと感じた。」

「DO NOT STAY HERE: POOR CUSTOMER SERVICE!! Part 1 The issues began with misinformation between the resort and the member who owned the villa. I was given an incorrect price for the all-inclusive add-on. Even after the member acknowledged providing the wrong price, no meaningful effort was made to honor the quoted rate or provide a reasonable accommodation. Instead, after spending hours in the lobby trying to resolve the issue, I was left with only two options: downgrade my stay or accept a refund...

「it was nice on the inside, but the outside was complete opposite. There were dining options but of the 3 places we went, they were all subpar. Dont get me started with the hotel, they charged you everything they could. They charged a $10 fee for "losing" a hand towel that was in the hotel room... Why would i steal a hand towel. The people were nice but would never return to DR, let alone this suite」