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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
Escape to paradise where sun-kissed days meet tranquil nights Relax by the pool or indulge in world-class dining.

Choose dates to view prices

Located near Playa Dorada Golf Course, Viva Heavens by Wyndham, A Trademark All Inclusive offers a tropical retreat with 18 holes of golf and beachfront dining. With five on-site restaurants serving international cuisine and an outdoor pool with cabanas, guests can unwind in style. Enjoy water activities like parasailing or relax at the spa for a massage or facial treatment. Guest reviews rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥45,781
￥58,599 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • 49 sq m
  • Sleeps 4

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Garden view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

7.8 out of 10
Good
(35 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Garden view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Garden view
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
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About the neighborhood

Located in Playa Dorada, a neighborhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark All Inclusive is next to a golf course and on the beach. While the natural beauty of Playa Dorada and Cofresi Beach can be enjoyed by anyone, those looking for an activity can check out Playa Dorada Golf Course. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding. Visit our Puerto Plata travel guide
Map
570000, Puerto Plata, Playa Dorada Complex

What's nearby

  • Playa Dorada showing a luxury hotel or resort and a sandy beach
    Playa Dorada
    1 min drive - 0.4 km
  • Malecón showing general coastal views
    Malecón De Puerto Plata
    7 min drive - 7.1 km
  • Playa Dorada Golf Course
    1 min walk - 0.2 km
  • Mount Isabel de Torres
    3 min drive - 2.4 km
  • Ocean World Adventure Park
    15 min drive - 15.0 km

Getting around

  • Gregorio Luperon Intl. Airport (POP)
    22 min drive

Restaurants

  • Gran Ventana Beach Bar
    5 min walk
  • Restorant Italiani Sapore Di Mare - Gran Ventana Resort
    4 min walk
  • Be Live Buffet Restaurant
    5 min drive
  • Iberostar Costa Dorada Lobby Bar
    3 min drive
  • Puebla 222
    5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Upscale property near Playa Dorada Golf Course
Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to spa services, such as a body treatment, a body scrub, or a body wrap. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers fitness classes and Pilates classes; other things to do include volleyball, kayaking, and rowing/canoeing. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, luggage storage, and beach towels
  • A porter/bellhop, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Viva Heavens by Wyndham, A Trademark All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM. The property will be renovating the pool from August 31 2026 to September 30 2026 (completion date subject to change).

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Apr 6, 2026 start from ￥45,781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Viva Heavens by Wyndham, A Trademark All Inclusive located?

Located in Playa Dorada, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 102 out of 1002 reviews

Reviews

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026

10/10 Excellent

wilson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff , amenities , food . Just some thigs of the resort has to updated. More cams and vigilance.
Stayed 3 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025

6/10 Okay

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and friendly. Food and service was very good, Our room was not great, it was clean and as described (family room), however we had repeated issues with the shower. Hot water was often not available, and the drain was blocked causing the bathroom to flood anytime the water was turned on. The room although clean felt damp, smelled musty, and there was mould on the walls. Staff did acknowledge the issue but it was not dealt with during our stay
Stayed 7 nights in Jan 2026

4/10 Poor

Kareem

Liked: Cleanliness
Disliked: Amenities
Staff was good. No hot water in my assigned room. Noise level was high from mopeds and motorbikes.
Stayed 4 nights in Dec 2025

8/10 Good

Ethan Nessim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025

10/10 Excellent

Gregor

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Mildred Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 7 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was so much fun. The bar staff was excellent. Food staff at the reservations restaurants was extremely poor due to so many locals. The locals came on the weekend and were rude to staff to visitors. Ruined 3 days of my expensive vacation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements.
Stayed 3 nights in Jun 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities
It's very peaceful
Stayed 3 nights in Jul 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025

10/10 Excellent

Karley

Liked: Cleanliness, amenities, property conditions & facilities
This resort was exactly what I was looking for. I was looking for a small resort to take my kids on their first international trip. The staff was very friendly and helpful, lots of games and activities, and it wasn’t over crowded. Everything was clean, reservations were easy to come by, and I never had a hard time finding a good seat by the pool or the beach.
Stayed 5 nights in Jul 2025

6/10 Okay

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the service was excellent
Stayed 2 nights in Jan 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
Stayed 6 nights in Apr 2025

6/10 Okay

Lizette

Disliked: Amenities, property conditions & facilities
It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.
Stayed 3 nights in Jul 2025

8/10 Good

FRANKLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for 3 nights. Food and amenities were good.
Stayed 4 nights in Jul 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Good food!
Stayed 4 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It lacked options of things to do for everyone throughout the day. The buffet restaurant was pretty good. Lacked enough staff to provide drinks for each meal. The Mexican restaurant was pretty good. I expected more since it did require a reservation.
Stayed 3 nights in Jul 2025