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"No hassle checking in. Courteous and helpful staff. amazing lobby. I think the room is same as was 15 years ago :). Clean and spacious. Hot water is HOT. Walking distance to catholic church and major malls."

"I had 3 beautiful weeks in that time the staff were amazing and Christine went out of her way to help . I highly recommend this Hotel I will be returning. "

"We had a peaceful and wonderful stay here. Room was clean and all staff are friendly, respectful and courteous. One stood out. While checking out, I forgot my purse in the room with my passport, ID and money. The staff ( I forgot to ask his name, as everything in a rush) handed me back my purse, untouched. So grateful, for his honesty. When given a chance, I will definitely pick this hotel again."

"Great place and very helpful staff!"

"All staff from security at the door up to executive lounge breakfast room were courteous and friendly. Just need exterminator for baby ants, bugs & small cockroach! Also internet is very slow ! Otherwise had a great stay 👍👏"

"Staff were great. Room was clean."

"Staff courteous and friendly, room clean and amenities very nice"

"Spacious and clean rooms, excellent customer service. Everyone was eager to please. Kudos to the check in staff, concierge and Cafe astoria esp John Marc. We had the 2 bedroom suite which we enjoyed, gym and buffet breakfast with many options. Loved our room on the 31st floor even though the elevator was a little slow. Walking distance to Edsa Shangrila and Megamall. Grocery and restaurants nearby. "

"I really like the Ortigas location. The SM Mega Mall is just a short walk and they pretty much have everything in that mall. Just around the corner is a Starbucks, Jollibee, Pancake House, Laundry service, and the train station. The room is very small and simple but functional for a short stay and at a very good price. Shampoo/bodywash was provided and the rain shower showerhead was great. There is a filtered water dispenser in the lobby for hot and cold water. There is a restaurant attached to the building that was open for breakfast to dinner. Security guards on the job 24/7 at both front and back door. I do have to stress that the rooms are small...like a cruise ship interior room but I was by myself so it was fine for me."