Find hotels in Ottawa, IL from ￥5,227

"The service there is always excellent. We always stay there."

"The bed sheets had stains. The light in the bathroom didn’t work. The air was working. Just didn’t feel comfortable nor safe."

"It was a disappointing stay at this Marriott. It does not live up to the standards you expect from Marriott. The property and rooms are out dated. Cleanliness is the main reason I choose Marriott and this location was... lacking to say it nicely. Our room was not ready when we arrived after 3pm and had to wait an hour to get our keys, then we did not receive the room I selected when placing the reservation. When I spoke with the staff I was told they were too booked to give me a room that would accommodate us but after I pressured them they gave me another room that suddenly was now available. The room we got smelled like cigarettes, had stains on the comforter and the rest of the room was not Marriott clean. But yeah Breakfast was good.... Very disappointed in my stay at this hotel"

"The staff was so nice and accommodating. Location great! "

"Great staff. Friendly and helpfull. "

"Everything was good just took awhile for the hot water to come through in the shower otherwise everything was great "

"Nice property. Rooms were in good condition and clean. Buffett was good and the omelette were perfect. Front desk was understaffed at times. There was a strong odor in the hallways."

"The breakfast was subpar. Holiday Inn is much better. I was glad that checkout was at noon, but while I was trying to rest, there was a lot of thumping above my room."

"The hot tub was dirty, and the pool was also dirty with insects; there was no cleanliness. In the rooms, the curtains are not wide enough to block the sunlight, which is bothersome because it prevents proper rest"