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「The place was clean and very nice and quite the upgrade from the Marriott courtyard. I had stayed the night before.」

「Great」

「First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

「Rooms and common areas clean, comfortable, friendly staff. Brkfst selection/food was great! No probs, parking was good. Will stay here again when in Chi area.」

「I arrived at 3:10 (check in is at 3:00pm) and was told they did not have a room available said it might be 30 minutes or so. So I waiting for approximately 20 minutes before he told me he had a room I could have since the group in front of me went to eat. I had a reservation, no reason a room should not have been ready.」

「Staff was incredibly friendly and helpful. Sadly, the hotel is in a very old condition. My room had a sofa that looked like it was twenty years old. Lots of stains and the shower was so so. For the price it wasn’t bad but I won’t be staying here again. 」

「Nice room」

「Staff 」

「The staff was nice and courteous. The upkeep of the building was poor. The carpets in the hall and in the room were not well. The ice machine leak dirty water.」

「Clean room, loud cleaning staff, bad pillows were very flat only about 2 inch of fluff, parking was good and no kitchen or vending machines.」

「The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. 」