ロメオヴィルの格安ホテル

「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...

「We had two rooms. I had asked for adjoining rooms, but they had one of the adjoining rooms rented out, which did not make sense to me. If you only have one set of adjoining rooms you should not rent that room out unless it’s the last room which shifts I think you should have your employee shift change at 2 o’clock instead of 3:00 we got there at check-in time and our room was not ready because they were changing shifts. The towels were hard to come by. We had four people in each room and only...