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"Very nice,everything is around.Highly recommend."

"very friendly "

"It was wonderful "

"The BEST part about our entire trip to Chicago was the friendly and helpful staff! The ONLY place in the whole city we encountered kind smiling people that went out of their way to help with anything! Roberto at the front desk deserves special recognition! I was trying to navigate to a nearby pizza place on foot and had three children with me and my GPS was NOT working at all the entire time I could find nothing; so I went to the front desk and Roberto was there with a smile and a super kind explanation about how it wasn’t my fault I couldn’t find anything and that the city being in layers messed up the GPS for everyone and it wasn’t just me! Then he took me outside and down the block to the corner to point out the street and turn I needed to take and made sure I understood and felt confident about going and we made it!! And that was NOT the way GPS was going to have me go (surprise surprise). All the bellmen were so nice and helpful and kept our luggage for us when we had an overlap in time and that allowed us to go see so many things on foot like the Art Institute and the Bean and shops! The valet was so fast and friendly, we expected to wait 20 minutes for our car and it was there in 5! We will DEFINITELY be staying again! The feeling of being safe and cared for are second to no other feeling when staying away from your own home; very well done and SO many thanks! "

"I really enjoyed my stay here . The hotel is very historical and is known for hosting beautiful weddings, it’s huge , restaurants on property, and is very close to everything there is to see in downtown Chicago . Very close to the river walk , millennium park, coffee shops/breakfast, the loop , Taco Bell , primark , aquarium etccc love it there and would definitely come back another time !!! The city is such a vibe and lots of people walking the street even at 10:00 at night a lot of people out and about and it made me feel safe and not alone ! "

"It was great and I appreciated the friendly staff and the cleanliness of my room. It was also very modern and just felt up to date."

"Exactly what I needed"

"Great location"

"This is my 4th time staying at Hyatt regency chicago love the area walkable to almost everything hotel as usual very clean staff very nice and friendly ( parking is pricey just like any other hotels in downtown Chicago)"