Otsu Vacations from ￥24,017

Awesome staff with great communication. Quiet area in Kyoto and about 11 min walk to the station. Kitchen and washer/dryer were convenient and easy to use. Shower was also great with good water pressure.

Hotel was a great place to stay for our 4 nights. The room was very spacious. Staff were amazing and booked taxis for us. Communication was no problem.

The check in process was quick and seamless. I used a luggage delivery service and my luggage was waiting in the lobby at my arrival. The woman at the desk was pleasant and helpful with tips for my stay. The room was clean and contained slippers as well as compartments at the door for my arrival. The kitchen has dishes and an ice tray in the freezer!! As a family of 4, we appreciated the large closet, separate toilet and bath area as well as the sliding wall. There is a beautiful garden acoss the street and many shops within walking distance. I appreciated the quiet of the area and the balcony area for the apartment. The only downside is the difficulty in obtaining a luggage delivery service for the next leg of my trip. But I would definitely visit this property again.

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.