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"It is very central with many shops around including the Nintendo one right next door. The rooms are small for two people but it is expected when located in the city center. Overall, it was a good location."

"I had a really great room, super clean, not huge but enough size to not feel squished, super central and walkable to everything and a metro station right outside the hotel."

"We enjoyed 4 days in Kyoto at this amazing hotel located at Kyoto Station. This is a seriously impressive facility with several dining and shopping options within the hotel itself. As it is connected to the main Kyoto Station there are countless additional food and shopping options, as well as the convenience of being at the main station for the city. The staff were very helpful and friendly. The room was continuously restocked with water, coffee, tea, and touletry supplies if needed. The room was fabulous and, as expected, spotlessly clean. You cannot go wrong here if you are looking to stay in central Kyoto and want easy access to just about any shopping or dining experience."

"Nice room and Onsen, not many restaurants immediately around the hotel but within a 10 min walk"

"One of the better hotels I stayed at. Loved the free ice cream and drinks."

"Lovely hotel to stay at. Food is good, but could use more day-to-day variety. Amenities are what make the place, and the concept is lovely. Would recommend for people who like onsen, and a friendly environment."

"Beautiful hotel. Just not within walking distance to all the attractions, like Nishiki Market. We had to Uber a lot."

"Very near Kyoto Station, the hotel is very convenient to local transportation. The room was large by Japanese standards, and very comfortable, with all the amenities one would expect. The staff was competent and friendly."

"It’s our first time in Kyoto and we made a good decision staying here Cross Kyoto Hotel. The hotel is very beautiful and the staff here are great & friendly. The buffet breakfast is superb with great selection of foods. Beautiful design with lots of seating. Recommend buying the breakfast during your stay here for 3300 yens for person daily. "