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"Room spacious, clean, and had separate bath/shower from toilet. Front desk very attentive and courteous. Room service options very clear. Service is very thorough. Breakfast had plenty of food and beverages. Special orders limited to number of room occupants. Staff is very attentive, polite, and keeps area clean and orderly. Daily sake on the house - ask front desk for coin 24 hr coffee or tea available Subway connection and front door taxi or uber availability. Plenty of restaurants nearby. Near Nishiki market and Geisha district. Pokémon and Nintendo stores in walking distance. Overwhelmingly surrounded by high end boutique and factory stores (Rolex immediately next door). Side walk covered, well lit, and plays music. Beat our expectations "

"Enjoy the stay lovely room plenty of space "

"The room was great and the staff where excellent "

"Very satisfied with mostly "

"Loved the hotel as it was close to the JR Kyoto station. Very convenient for transportation. Staff was very helpful and professional. "

"The staff was wonderful and very helpful. We appreciated the shuttle back and forth from Ogotoonsen Station. We had the most relaxing room with a beautiful view of Lake Biwa. We very much enjoyed the breakfast and happy hour. "

" Lean rooms, cleaning every day, pijamas new every day"

"Amazing hotel. I’d highly recommend staying here due to the incredible staff, the location, the cleanliness and the facilities. The onsen is absolutely brilliant. "

"Amazing hotel very close to everything clean great customer service "