Room was clean, tidy and also quite spacious. Situated along the water, it's across from a train station as well, although not on the main lines so you'll need to switch trains to go downtown. There is a free shuttle bus that goes to osaka station however. Some nice higher end restaurants and shopping ...
I would stay therw again 100% the staff was so good the room had everything i needed including usb charging point's but was a good hotel all round
good spa good location and freindly and helpful staff made stay worthwhile
Need more training for room cleaning Hotel front desk staff really helpful, I requested change room because the room is bit dirty specially washroom, they did it immediately.
The location is okay, 10 mins walk to the closest station. The room is slightly smaller than other rooms you can find in Osaka. The staff are friendly and can speak English well.
Great location and friendly service. Modern amenities and very clean.
Everyone was so kind and personable. Really welcoming!
Good base for Osaka and trips to Kyoto, Nara and Hiroshima. Little disappointed to learn on arrival that lounge on 16th floor only available to those staying on 13th floor and above - need to make that more explicit on website. Restaurant on 2nd floor not great would not recommend eating there so ...
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