マートル ビーチ のリゾート

「Room is clean staff are very helpful we love to see them again 」

「The Manager was very rude and disrespectful. She was not empathetic to my bathroom not being clean the toilet was filthy and the bathtub was inoperative therefore we could not shower. The manager made us wait a long time to even speak with her and then she was extremely mean. And mocked me for wanting a new room; I video taped her behavior and she finally gave us a new room. I was very disappointed in the Managers behavior.」

「The resort has potential. Just needs updates. Unfortunately our Spring Break fall during a colder week. The hot tub helped with the chilly weather.The pool and lazy river were semi heated but the breeze was cold. It looks like that area could easily be made into a covered pool. The other pool area wasn’t heated and was soooo cold. Parking is horrible. The parking garage was a block away. Praise God it didn’t rain, there isn’t a catwalk/shelter to protect from rain. When I checked in there was a...

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「We loved the stay. looking forward to next time 」

「Overall, everything was very clean; the hotel staff was very friendly. The beach and the view from my room were fantastic. I was very satisfied with the location and my stay.」

「The checking was a nightmare with lines. Some put a card on file for me and it wasn’t mine. Laid all the cards out to prove it wasn’t mine but right before this I was locked out my room after coming from pool. I went to them and one of the ladies up front yell out it due card decline and I ask how. She then proceeded to say she can get security to unlock to grab wallet and bring me down. I ask for manager and he help me without security say it wasn’t necessary. Mind you, room paid in full before...