マートル ビーチの家族向けホテル

「Our stay at the hotel was very disappointing. The room was not up to an acceptable standard, and the bathroom was not clean when we arrived. Additionally, the bathroom did not have an exhaust fan, causing excessive condensation after taking hot showers. The condensation made the bathroom floor wet and slippery, so I had to use one of our towels to dry the floor to prevent anyone from slipping. When I requested additional towels from the front desk, I was told that I was only allowed to receive...

「The hotel overall was filthy. All floors, windows, hall furniture and common areas were in need of a deep and thorough clean. The pool was more green and did not appear clean. All wallpaper was rippled, peeling, or stained. The doors had dents all up and down them. The breakfast nook was dirty. There was hair in both beds. The bathtub needed a deep scrub or replacement. The furniture was dated, dented, and edges were peeling. Two staff members were at the front desk talking about how rooms were...

「The elevators are very slow. There is no complimentary breakfast.」

「The check in process was easy and friendly. I was able to check in a little early. The parking was convenient but the garage was a little tight for larger vehicles as other reviews noted. I had a midsize suv and had no trouble at all maneuvering through the garage. The view from the balcony was great! The room was not really that clean though. There was dust on top of the fridge, there was dust and food residue in the corners of the kitchen area, the cabinet doors were greasy looking, the...

「The front desk staff was excellent and very informative and accommodating. From check-in to check-out they were so kind and always willing to help.」

「This is a good value for the price. Pretty typical for a 3 star hotel. Ocean front view was beautiful!」

「We did not receive housekeeping our entire stay. We had to go downstairs to get towels everyday and the housekeeper was on our floor. On Friday the hotel did not have hot water, the ice machine was broken on the 1st floor, the hotel had a weird smell, the ironing board was broken and broken my nail. We paid over $600 for a 3 nights stay and it was not worth the money.」