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"I was very disappointed with my recent stay at the Fontainebleau. The condition of the room fell far below expectations for a hotel of this reputation and price point. Upon arrival, the room was noticeably unclean, with dirty carpeting and an overall lack of proper housekeeping standards. Additionally, several fixtures were outdated or not functioning properly, including broken light fixtures and a malfunctioning door key reader, which created unnecessary inconvenience. Equally concerning was the level of service. Interactions with staff were consistently unprofessional and, at times, outright rude, which only compounded the negative experience. Overall, this stay did not meet even basic expectations for cleanliness, maintenance, or customer service. I would not recommend this property based on my experience."

"We loved our stay! What a beautiful place!! We will be back "

"The Catalina never fails when it comes to food but my stay this time was pretty average. My room wasn't ready on time and I felt like the gentleman that was checking me in showed no since of urgency. He just said have a seat and I'll let you know. After sitting for about 30 minutes with no follow up from him, I went back to the front desk and my room still wasn't ready. I think decided to go next door to Taco Taco and have a drink. Honestly, I feel like the drinks and an appetizer should have been on the house. Also, they need to stop advertising the free airport transportation, as this is no longer a perk for staying with this hotel group. "

"Good time!"

"The Mondrian had all the appearances of a great place to stay for a weekend in the sun, but the devil is in the details. Checking in on a Fri, my room wasn't serviced until late afternoon on Sun. There was no body wash in the shower, though a space for one, so I used a bar soap. Then when I did get the servicing late Sun, a bottle with a very small amount was left in my bathroom but not mounted nor able to be mounted in my shower. There were smokers around the pool, and the smoking rules were not enforced. Yet any attempt to bring simply a water bottle to the pool was thwarted. The prices for the cabanas were very high, and thus many were unused. I would love to have used one but wasn't going to spend 400-500/day. The food at the restaurant was pretty decent but overpriced. Staff was generally pleasand and helpful, though name tags were not worn consistently, hence I can't really give them any shoutouts. One bright spot was the fact they provided free sunscreen at the bar, a lovely scented one at that."

"One of the Best hotels I stayed at "

"I was in Miami for music week and stayed at the National for four nights. This is a crazy time of year and staff can be understandably overwhelmed, but every single staff member at the National was so accommodating, from the housekeeping to the bartenders to the management. This isn’t the first time I’ve stayed at the National, but it just keeps getting better. I love it there and I can’t wait to go back. Extra special shout-out to Margherita (bartender), Alejandro (assistant) and Yaser, one of the most proper GM’s I’ve ever met. He definitely goes above and beyond. 10/10!!"

"Nice view and nice location."