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The location was excellent, close to the train station, with everything you need close by. The family room was spacious enough for a family of four, but we felt we would have liked a table or sofa for entertaining. Staff were very friendly and made us feel at ease. It was a wonderful trip and we would definitely stay there again.

Unfortunately we didn't dtay there because we made doublr booking but didn't reccognize it until the hotel staff contacted me the day after our chrck in date. They arranged us the refund for the remining days immidiately with kind support.

清掃も綺麗で、時間よりだいぶ早いチェックインも対応してくれました。 立地も最高です！

最近，改装したようで、室内等清潔で綺麗でした。備品も必要な物が揃っており、満足。利用客のマナーの問題ですが、ロビーのトイレは紙が散らかり、やや幻滅。スタッフも親切。

スタッフは皆さん親切でした！貴重な体験でした。アニマルビュー2階だと最高だと思います。お湯の出方が少し弱かったぐらいです。