「Welcome package, with drink on arrival at reception, personal message from manager, complimentary snacks & beverages in mini fridge, beautiful dining room with large windows, delicious breakfast buffet & nice room decor. Hotel has a very charming atmosphere, with lots of history.
Loved it!」
「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
「I stayed for five days, but they never cleaned the room, nor did they change the trash cans or towels. No matter how many times I requested it at the front desk, my request was never fulfilled.」