「I had nothing but great experiences in this hotel. I will stay here every time I visit Houston. The cleaning staff, the front desk, the wait staff in restaurant, the bartenders, everything was fantastic! 」
「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
「Deberian de poner habitaciones especiales para las personas que viajan con perros. Las habitaciones con alfombra no son buenas para los huespedes que viajan con perros. Ya me a tocado olor a pipi de perro y alfombra mojada con pipi y no es agradable.」
「Excellent Hotel Experience. Staff was Very Friendly and Accessible. Room was lovely and met all of my expectations. Will Definitely Be My Choice of Hotel in the Future! 」
「Our room was great, figuring out parking garage elevator into hotel took a few but it’s simple. Take garage elevator to floor 1, get off and get on hotel elevator for your floor. Even had ev charging stations. Pool deck on 7 was nice and staff were friendly. Cards have to be used to access floors so safety was important. Breakfast had a variety and small available to go snacks were good」
