「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
「The property is well maintained and the staff is very friendly. We have used valet parking and the service was good overall. Coffee in the lobby is good. Used the restaurant/bar a couple of times and it was good.」
「A table was not installed in the room. so, I could not use PC. I asked the front desk to bring a table at 3 pm. However, at 9 pm there was not a table in the room. I called again the front desk. Then someone brought a table.
The towel in the bath was not replaced the next day.」
「I stayed for five days, but they never cleaned the room, nor did they change the trash cans or towels. No matter how many times I requested it at the front desk, my request was never fulfilled.」
