Find hotels in Downtown Palm Springs, Palm Springs

" cold a/c.. lots of parking.. beautiful property.. "

"Beginning started off rough. Walked in and found dirty balled up towel on top of mini-fridge and television on. Thought I walked into wrong room at first, went to desk and they apologized for the towel and said they always leave the TV on guests. Did not buy that. Rug in room was spotted, furniture showing its wear as well. Flat pillows. Pretty disappointed, staff was very friendly and location is great. Hotel is next to a busy restaurant, and everyone fights for a limited number of parking spots."

"The gym sucks. I am hoping the new owners can fix that"

"Super crowded due to being a long weekend. Staff overwhelmed. "

"I've been coming here for a few years. My kids and I my always have a blast and love just staying in the pool and hot tubs all day. It's a short drive to Joshua Tree, so we usually stay 2 days at the pool and 1 day hiking. It's a perfect weekend literally only 2 hour drive from LA. While the rooms could use a little upgrading, the stunning scenery and pools are amazing!"

"Everything was great. Great location"

"I stayed there over spring break, so it was fully booked. The check in took hours as they weren't done cleaning my room until well after check in time. pool closed at 8pm too early for our liking, no kids allowed at the jacuzzi, which was not stated on website and was very disappointing considering I went with kids. We went to shower after the pool and the SHOWER DID NOT WORK! The customer service started going down hill immediately. they sent a man who "fixed" it. it worked for one shower, and then broke again! I called and waited for the man to come back and he never showed. We went to dinner late and smelling like chlorine, very uncomfortable. we then came back late and tired and asked for the man to come fix the shower again but never showed again. They said he'd come 1st thing in the morning, never came. We left a complaint with Justin at the front desk since I was told that "the manager doesn't speak to customers". My brother and his family stayed there the same night and their air conditioning didn't work, same guy was sent to fix it, and complete lack of customer service, rude, and negligent. It looks nice from the pictures but the staff is rude, and the place is falling apart. Trust me and try elsewhere for a good time."

"Room wasn't cleaned properly. The carpet was filthy."

"Great location for exploring downtown. Large rooms were a big plus. "