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"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"The room was clean, beds were comfortable and the hotel was walking distance to the ‘Bump & Grind’ trailhead and several shops/restaurants. The young lady at the front desk was so kind and made me feel at home! "

"Really nice place to stay, the community is gated and very peaceful and quiet. The golf cart was a fun perk of our stay. The hosts responded very promptly and gave clear instructions. Great for Coachella, it’s a 9 min walk from the Omni rancho shuttle stop and a nice retreat after a busy day. "

"Great staff"

"The cleaning crew was above and beyond great! The grounds so well taken care of. Staff in the casino and hotel were fabulous! We have recommended to family and friends."

"Everything was great but the pool slide must’ve lined with glue. It has to be the world’s slowest water slide. Everything else I give 5 stars. "

"2nd stay here and last. Dated and over priced. Rooms dated and no soundproofing. Requested and had confirmed by email - 2 rooms apart for privacy between ourselves and our son and his wife. Arrived rooms next to each other. After a discussion we were moved. But it was protracted and unnecessary. Not enough beds around the adult pool. Poorly designed. Just concrete… You pay this amount and find everyone looking for a bed on a waitlist by 11am or having to lie on the concrete. Stop serving at 5pm despite sunset being much later. Every room service was wrong. No refund for incorrect items offered. Breakfast average at the restaurant very slow service. Look at the boutique hotels like LHorizon if you are adults only. The Edge Restaurant however is well worth a visit. Special mention to Scotty who is exceptional and very much made our night. Absolute professional and people reader - who knows his clients. "

"One of the least expensive hotels in palm desert. Okay for the price. Bed was old and flimsy."