ルワンダ ホテル

「check out time is too sever. need more flexibility and politeness.」

「Stuffs are all kind and friendly and laundry free of charge is really helpful. Just one point is there are few shops/restaurants near the hotel.」

「朝食付きプランを予約して事前にクレジットカードで支払っていたにも関わらず、チェックアウト時に朝食代を請求されました。 支払済みであることを説明しましたが「朝食はプランに含まれていない」「Hotels.comからは朝食代は支払われていない」と言われてしまいました。ホテル側の勘違いなのか、 Hotels.comのミスなのか分かりませんが、不愉快な思いをしました。」

「Perfect location and excellent customer service. I felt safe and comfortable the entire time. Everything I needed was provided. 」

「The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent. 」

「English speaking staff, very clean inside and out, the food at the restaurant was good and the view was amazingly beautiful.. good」

「This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!」

「very confutable and clean.」

「WiFiが弱い点以外は良かった。 朝食会場の景色は最高でした！」

「Very convenient for an overnight stay close to the airport. Great breakfast.」

「Good」

「I enjoyed my stay; the staff was very welcoming.」