The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Rodger
2024 年 3 月に 4 泊滞在
6/10 (普通)
Gwendolyn
家族旅行
2024 年 3 月 25 日
良かった点 : 施設のコンディションと設備
Food is not the best
Gwendolyn
2024 年 3 月に 1 泊滞在
6/10 (普通)
Diane、Abbotsford
2024 年 3 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Diane
2024 年 3 月に 4 泊滞在
6/10 (普通)
Raul
家族旅行, グループ旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Had a good time
Raul
2024 年 3 月に 4 泊滞在
6/10 (普通)
Erica
家族旅行
2024 年 3 月 14 日
良かった点 : スタッフとサービス、施設のコンディションと設備
The food was nasty. Not enough options.
Erica
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
javier
2024 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
javier
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Gail Susan
2024 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was traveling by myself and was trying to stick to a budget. It was my first time in Cancun and my first time in Mexico so I picked the Hotel Zone. The Ocean Spa resort was very safe. As a single woman I was not concerned for my safety at all at the facility, on the beach or walking in the area. There were lots of friendly tourists and families. The facility was very clean and staff were friendly and helpful. My room was nice, clean, comfy with a nice shower. I was pleasantly surprised when all the meals (including the bar) were included in the price. I thought it just included breakfast. I really enjoyed the food. The buffet always included healthy options but you could dine off a menu as well. There is a walk/bike trail on the road that is clean and easy to exercise. The ferry to go to Isla Mujeres was about a 5-10 minute walk. I took that by myself and felt very safe touring around that island. The only thing I would say about the Hotel Zone is that none of the beaches seem that great. Lots of seaweed. The beaches on Isla Mujeres were pristine. The other thing is I couldn't find was a place to get a pedicure so I went without! All and all a really nice stay. I'd recommend Ocean Spa and would stay there again.