ビッグ タルボット アイランド州立公園 のリゾート

「Booked a “1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)” with check in time that starts at 4 PM and ends at 5:30 AM. I show up and the room given to me was a room on the first floor with a balcony facing closed shops and flipped tables. When I complained to the receptionist, the explanation I got was that “we checked-in late…”. There are no mentions of what is considered “late check-in” while booking. For all I know I could’ve showed up at 4:05 PM and they would’ve told me my room...

「The first room we were assigned was not in the main building and had a very strong, unpleasant odor. Even after moving to the main building, the property felt so dated that we could clearly hear the sewer and plumbing sounds from the upstairs bathroom. Given the high nightly rates, the value just isn’t there—especially since the resort has no official partnership or special access relationship with the TPC Sawgrass golf course.」

「I've never been in a hotel where housekeeping hasn't left a few rolls of toilet paper. The day before we left, she didn't leave toilet paper, and we ran out in the middle of the night and had to use kleenex. Our room was way to far from the lobby. It took us more than 10 minutes to walk to the elevator to the lobby every time. One section of elevators wasn't working. The detour signs took us no where. After about 5 minutes, a staff member led us through the garage and through multiple staff...

「The beach access and rooms were the positives. Aside from my experience at Salt, which was excellent, the other food options were medicore」