「Booked a “1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)” with check in time that starts at 4 PM and ends at 5:30 AM.
I show up and the room given to me was a room on the first floor with a balcony facing closed shops and flipped tables. When I complained to the receptionist, the explanation I got was that “we checked-in late…”.
There are no mentions of what is considered “late check-in” while booking. For all I know I could’ve showed up at 4:05 PM and they would’ve told me my room...
「Booked a “1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)” with check in time that starts at 4 PM and ends at 5:30 AM.
I show up and the room given to me was a room on the first floor with a balcony facing closed shops and flipped tables. When I complained to the receptionist, the explanation I got was that “we checked-in late…”.
There are no mentions of what is considered “late check-in” while booking. For all I know I could’ve showed up at 4:05 PM and they would’ve told me my room...
Fadi